Pump Shop Office Assistant

Pontiac, MI 48342

Post Date: 04/19/2018 Job ID: 6928 Industry: Administrative Pay Rate: 12.00

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Provide support to the Pump Service Center by entering projects into our work process the same day as arrival. Perform data entry work for tracking and maintenance of repair projects. Enhance overall efficiency of department through assisting in the office and the shop wherever required.

ESSENTIAL DUTIES AND RESPONSIBILITIES (include, but are not limited to):
  • Responsible for beginning the repair process on all incoming work by logging in repairs to our work process system.
  • Write up work order
  • Obtain completed copy of repair project instruction sheet
  • Establish OE number and clearly tag equipment and storage tote or pallet 
  • Establish Job Folder and folder in network drive.
  • Take pictures of equipment as received.
  • Place pump in tote and record number on paperwork
  • Enter all info in data log
  • Obtain all required technical data to support service center                         
  • Obtain parts lists, drawings and parts pricing for equipment in need of service along with other information gathering from vendors.
  • Daily review of open projects log to insure timely deliveries and customer satisfaction.
  • Assist in managing materials and extra parts.
  • Return to vendor if possible and appropriate
  • Work with purchasing to establish p/n if one does not exist
  • Label parts and establish bin location
  • Review and restock bolt and pipe fitting bins

  • Experience and aptitude in MS Office programs required, especially Excel.
  • Knowledge of computerized business systems desirable.  Must be willing to attain this knowledge through continuing education and training.
  • Must be able to follow written/verbal directions from Pump Repair Facility Supervisor or the respective designee where applicable.
  • Ability to stay organized, work productively and efficiently is required.
  • Must have pleasant and courteous manner and be able to relate well to customers, vendors, employees and all groups using the building.
  • Must display knowledge and initiative in maintaining safe and clean conditions in and around the office and shop area.
  • Must be able to maintain composure in emergency situations.
  • Must have a desire to gain a basic understanding of the theory and construction of pumps and other rotating equipment.
  • Must be willing to learn the skills necessary to perform in-house repair and field repair on pumps and related machinery.

  • Medical, Dental, Vision
  • Life Insurance, AD&D, Dependent Life
  • Simple IRA Plan with employer match
  • Paid Time Off


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